• Ecommerce Business Plan

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Ecommerce Business Plan

Ecommerce Business is known as a Modern business which addresses the need of business organizations, vendors, and customers to reduce cost and improve the quality of goods and services while increasing the speed of delivery. E-commerce refers to the paperless exchange of business information. This Business Plan Will Provide the entrepreneur to understand, to visualize, to plan and to identify risks even before making any investments in the business. E-commerce Business is categories into various model like which circles around Business, Government and the customer.

One must be aware on but a model to be followed before starting a business first. After Which based on the model, the Payment System and security System are implemented in order to keep the customer data safe. A New Study by Forrester Research shows the by 2021, one-fifth of the total retails will be done online with 78% from the Mobile connection in Asia Pacific. The Percentage of the total Retails user this year 2016 is up to 63%.The study adds that online retail via mobile will grow at a CAGR of 15.6 percent, to reach $1 trillion in 2020, up from $539 billion in 2016.

During the year 2015, the E-commerce sector stood at the rate of 9.7% at the total value of Rs. 970 crores, whereas in 2015 the rate went up to 12.5 % which is estimated at Rs. 1250 Crores. The Indian government has seen a demand in the industry and plans to train about 500 million people by 2022 by a skilled labor program and they are also encouraging private players and entrepreneurs to venture in. Not just government, but many corporate and educational organizations are working towards providing training and education for the skill set required for the e-commerce.

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All organizations are made up of group of capabilities that are coming from People, Processes and Systems. These capabilities are working together in a seamless manner to deliver the requisite capabilities to the customer. The various capabilities that need to be addressed in a ecommerce business plan are given below:


Head of ecommerce is known as CEO, following which they are various other teams are formed based on the roles and function of the department are Head Engineering, Head of supply chain, Head Marketing, Head of Finance and Admin, procurement, Head OF IT Operations.


Digital Marketing, Website Management, content Management, Project Management, Risk and fraud Management, Compliance Management, Operation Management, copy write and Acquisition management. The other sub-divided categories are Finance and budgeting, Administrative, Data entry, IT, Anything you can automate, Strategically selected out-sourcing, Third party partners that do some of the work for you (some providers are more hands-on than others).


On-Premises / Off – Premises Server, Content Management System, Product, Hosting Service, Shopping cart, Website, Credit card Processing / Debit card Processing or Payment Processing in general , Merchant Account, Payment Gateway, Marketing.

Most of the businesses have professional bodies across the globe and being associated with these organizations tremendously helps in understanding the current trends in business. Some of the professional bodies are listed below for your reference:

E-commerce Association of India
122, Ist Floor, Devika Tower Corporate Business District, Nehru Place New Delhi:110019, INDIA

eCommerce Association of Singapore
10 Kallang Avenue, #13-18, Aperia( Tower 2) , Singapore 339510

Ecommerce Foundation
Rijksstraatweg, 29 1115 AH, Amsterdam (Duivendrecht), The Netherlands

Ecommerce Europe
Rue de Trèves 59-61, B-1040 Brussels (Belgium)

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