• Taxi Business Plan

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Taxi Business Plan

Taxi business plan helps the entrepreneur to understand, to visualize, to plan and to identify risks even before making any investments in the business. Preparing a business plan involves detailed research so that all the aspects of the given business is evaluated and appropriate decisions are made. In India, the taxi business is growing at a rate of 30% monthly. The market is currently estimated to be $13 billion worth. There are emerging new players in the business as radio taxi, self-drive taxi, tourist taxi, share cab service, etc. To run a taxi business in India, one should have a business permit and there are some other legal requirements that are necessary to be completed before starting the operations.

The next most important thing in taxi business is selecting the drivers because he can make or break your business. The major expenses on this business will be vehicles, licence and permits, computers, hardware and software, salary, repair and maintenance, fuel and oil, insurance, rent, marketing, interest on the loan, working capital, internet and other office expenses.

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All organizations are made up of group of capabilities that are coming from People, Processes and Systems. These capabilities are working together in a seamless manner to deliver the requisite capabilities to the customer. The various capabilities that need to be addressed in a taxi business plan are given below:


The people involved in the business are the owner, manager, dispatch supervisor, customer support team, drivers, accountant and marketing team.


The typical processes in the taxi business are attending customer calls, co-ordinating with drives, transportation, vehicle maintenance, licence renewal, accounting, marketing and managing resources.


The required systems are like computers, customer handling system, vehicle management system, transportation platform, GPS enabled vehicles, credit card capability, telephone, internet and website.

Most of the businesses have professional bodies across the globe and being associated with these organizations tremendously helps in understanding the current trends in business. Some of the professional bodies are listed below for your reference:

National Taxi Association
National Taxi Association, 60 Chesterholm, Sandsfield Park, Carlisle CA2 7XX

AATC | American Association for Taxi Cabs
7950 NW 53rd St. Ste. 337 Miami, FL 33166

Professional Drivers Association Inc
PO Box 137, SOUTH YARRA, VIC 3141

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